Shipping policy

Shipping Methods: VelvetAura offers several shipping options to accommodate your needs. You can choose from standard, expedited, or express shipping depending on your location and urgency.

Shipping Costs: Shipping costs are calculated at checkout based on the weight of the items in your cart, your shipping destination, and the shipping method selected.

Delivery Times: Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days, and express shipping guarantees delivery within 1 business day.

Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package’s progress through our carrier's website.

International Shipping: We ship internationally with varying delivery times and costs. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Shipping Delays: While we strive to deliver your items on time, unforeseen circumstances such as weather, holidays, or logistical issues may cause delays. We will keep you informed of any significant delays and work to resolve them promptly.

Returns and Exchanges: If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. Shipping costs for returns or exchanges are the responsibility of the customer unless the return is due to an error on our part.