Faq

Ordering Process

Q: How do I place an order?
A: Navigate to the item you wish to purchase, select the size and color, and click 'Add to Cart'. Proceed to checkout where you will enter your shipping and payment details to complete your purchase.

Q: Can I modify or cancel my order after it has been placed?
A: You can modify or cancel your order within 24 hours of placing it. Please contact our customer service immediately for assistance.

Shipping Information

Q: How long does it take for my order to arrive?
A: Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout for quicker delivery.

Q: Do you ship internationally?
A: Yes, we ship to most countries. Shipping costs and delivery times vary based on the destination.

Returns and Exchanges

Q: What is your return policy?
A: We accept returns within 30 days of purchase. Items must be unworn, in the original packaging, and include all tags. Contact us for a return authorization and instructions.

Q: How do I process an exchange?
A: To exchange an item, please return the original item following our return policy and place a new order for the desired item.

Payment Methods

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and Apple Pay. All transactions are secure and encrypted.

Customer Support

Q: How can I contact customer support?
A: Our customer support team is available via email at [email protected] or through our contact form on the website. We strive to respond within 24 hours.